Notice: If you are seeing this position posted on a job board other than the official Meredith College career posting page, please know that any pay range included is not authorized or approved by Meredith College and may not reflect the actual pay rate for the position.

Manages the Financial Assistance office needs.

Duties:
- Assists with maintenance of the financial aid files and the financial assistance database.
- Corresponds with students and their families regarding their financial assistance documents and their financial assistance award.
- Answers phones, responds to the general office email, and books appointments for the office.
- Assists prospective and current students through the financial aid process.
- Facilitates the student employment program.
- Processes student contracts and posts open student positions.

Skills Needed:
- Experience working with Microsoft Office Suite of programs (Excel, Word and PowerPoint) or Google Suite of apps (Sheets, Docs and Slides). The ability to work with multiple CRM systems.
- Must have excellent verbal and written communication skills.
- Must have good customer service skills.
- Must have good problem-solving skills.
- Must be familiar with minute-taking techniques.
- Must have the ability to supervise student workers and have excellent organizational skills as well as attention to detail.
- Experience with Datatel would be preferred.
- Must be able to keep information confidential as needed.
- Must be able to work in a fast-paced environment.

Key interfaces:
- Interacts with faculty, staff, students, and may interact with external contracts.
- May interact with other administrative staff in the College.

Qualifications:
EITHER
- High school diploma and a minimum of three years of experience in a similar position. Experience in educational setting is preferred.
OR
- Bachelor’s degree and a minimum of 1 year of experience.

Working conditions & physical demands:
- General office setting with moderate noise level

Required Documents:
- Cover Letter
- Resume