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The Admissions Data Administrator supports enrollment goals by managing the prospective student lifecycle within Slate (CRM) and Colleague (SIS). This role oversees application processing, data integrity, and the technical workflows necessary to move students from inquiry to enrollment. The Admissions Data Administrator ensures the accuracy and efficiency of the undergraduate enrollment pipeline by managing data operations within the College’s CRM and SIS platforms. Key responsibilities include overseeing the application lifecycle, executing complex queries for recruitment strategy, and managing the admissions decision and notification process. This role serves as a technical liaison, performing regular data audits, indexing official documentation with the Office of the Registrar, and supporting the implementation of new system features to optimize departmental outreach and operations.

Duties:

Data Management & System Administration
- Data Processing: Accurately process inquiry and application data and documents received from prospective students and external vendors throughout the prospective student life cycle.
- System Maintenance: Ensure data integrity within assigned day-to-day operations within the CRM and assist admission counselors with ongoing CRM management.
- Reporting & Analytics: Manage data queries to identify target audiences for recruitment communications and facilitate applicant information or credentials to internal constituents as necessary.

Communications & Outreach Operations
- Communication Flow: Manage portions of the electronic and physical mailing flows to prospective students, including updating emails/letters and completing daily CRM communication tasks.
- Fulfillment & Logistics: Prepare materials for student workers to fill recruitment packets, label envelopes, and assist with publication inventory management.

Constituent Relations and Collaboration
- Customer Service: Provide superior customer service to internal constituents, responding promptly to emails and telephone calls from College staff and faculty.
- Cross-Functional Collaboration: Collaborate with campus partners, including the Office of the Registrar, Student Financial Services, IT, Residence Life, and Student Health Services.

Team Support & Leadership
- Student Supervision: Assist with training student assistants and assigning their daily responsibilities.
- Operational Continuity: Provide support for and cross-train with other members of the operations team to ensure departmental coverage.
- General Support: Perform other duties as assigned to support the goals of the Admissions office.

Skills and Characteristics Needed:

Technical Proficiency
- Database Expertise: Strong technical skills with required previous database experience; specific familiarity with Technolutions Slate and Ellucian Colleague is highly preferred.
- Software Fluency: Proficiency in Microsoft Office, Google Workspace, and PDF management tools such as Adobe Acrobat or Foxit PDF.
- Technological Agility: A motivated learner with the ability to quickly master and proactively apply new technologies and system features.

Operational & Analytical Skills
- Attention to Detail: Acute precision in data entry and application processing, ensuring high standards of accuracy across all tasks.
- Problem-Solving: Strong analytical skills with the ability to determine logical courses of action and the professional judgment to seek guidance when necessary.
- Organizational Management: Proven ability to effectively prioritize multiple competing demands and follow complex daily projects through to completion under tight deadlines.

Communication & Professionalism
- Communication: Strong oral and written communication skills for effective collaboration with internal college constituents and external vendors.
- Confidentiality: Demonstrated ability to maintain strict confidentiality and integrity regarding sensitive student information and records.

Key interfaces:
- Admissions Operations & Recruitment: Collaborate closely with colleagues within the Office of Admissions to align data processes with recruitment goals.
- Enrollment Management: Partner with departments across the Enrollment Management division to ensure a seamless transition for students throughout the enrollment funnel.
- Student Support Services: Interface with campus partners in student support departments—including the Registrar, Student Financial Services, and Residence Life—to facilitate the exchange of essential student credentials and documentation.

Qualifications:
- High school diploma
- 1-2 years of related experience preferred
- Associate’s or Bachelor’s degree is preferred

Working conditions & physical demands:
- General office setting with moderate noise level. Work has deadlines, multiple interruptions, and occasional high volume.
- Must be able to lift 40 lbs.